Support, without judgement.
Space to talk. Tools to grow.
Our counselling service at Urban College is here to help students navigate whatever life throws their way—whether it’s school-related stress, personal challenges, relationships, or simply needing someone to listen.
Counselling is available to all students in a confidential, safe, and inclusive setting. Our qualified counsellors take the time to build trust, meet students where they’re at, and work collaboratively on strategies that support wellbeing, confidence, and self-awareness.
Sessions are flexible and student-led. Some students engage regularly, while others might check in during moments of change or uncertainty. No matter the reason, students know that someone is here to listen without judgement.
We work in partnership with families where appropriate and connect students with external services when additional support is needed. The counselling team also works closely with our teaching and wellbeing staff to ensure a wraparound approach to each young person’s experience at Urban College.
Students can be referred to the counselling service by a teacher, a parent or caregiver or they can self-refer by reaching out directly.
Need Support?
If you’re looking for additional help outside of school, please explore our Community Links & Contacts.
Meet Bear, Our Therapy Dog
In a fast-paced world, Bear offers something different—calm, connection, and comfort when it’s needed most.
Bear, our therapy dog (in training), is a valued member of the Urban College wellbeing team. With his steady presence and friendly nature, he provides a quiet support for students navigating the demands of senior school life.
Whether it’s a check-in between classes, a moment to reset during a tough day, or just a quiet walk around the yard, Bear helps create space for reflection, emotional regulation, and connection.
Students often say Bear brings a sense of balance to their week. He doesn’t ask questions, he doesn’t judge—he’s just there, which is sometimes exactly what’s needed. For some, it’s about managing stress or anxiety. For others, it’s a positive routine that adds structure and grounding to their day.
As part of our broader wellbeing approach, Bear plays an important role in fostering a supportive, inclusive culture—one that reminds every student that their wellbeing matters.
“I like dogs. When everything is frustrating I can sit with Bear and not everything is so overwhelming. He makes me feel calmer”
- Mikki - Year 10
“Bear helps with my anxiety by just being there. He reduces my anxiety. He makes me feel happy.”
- Charli - Year 12
“Bear is an amazing addition to Urban College. He always brings a smile to your face even when you're having a bad day. When sitting in wellbeing, he brings comfort when you are talking and can even help distract you from falling into a negative spiral. He is always a good laugh and I'm grateful that the school chose him.”
- Melissa - Year 12
“He’s really cool. He’s just there when I need him. He makes me feel good. When I don’t want to talk to people, I can pat Bear.”
- Riley -Year 11